Privacy Policy

We only store information you provide directly to us:

• Subscription data: Service names, amounts, renewal dates, billing frequencies, and any notes you add
• Settings and preferences: Your reminder preferences, notification settings, and other app configurations
• Email address: Only if you enable email reminders—we need this to send you gentle heads-ups before renewals
• Account information: Basic profile data (name, email) from your authentication provider (Clerk)

That's it. We don't store anything else.

We want to be crystal clear about what we don't do:

• No bank linking: We never connect to your bank accounts or financial institutions. You stay in complete control.
• No selling data: We never sell, trade, or rent your personal information to third parties. Ever.
• No advertising tracking: We don't use advertising trackers or share your data with advertisers. We only use privacy-friendly product analytics (PostHog) to understand how you use CalmSub.
• No data mining: We don't analyze your spending patterns for advertising or other purposes.

To run CalmSub, we work with trusted service providers. Here's who we use and why:

• Clerk: Handles authentication securely. They process your login credentials but don't have access to your subscription data.
• Neon/Postgres: Stores your subscription data in a secure database. Your data is encrypted at rest and in transit.
• Resend: Sends email reminders (if you enable them). They only receive your email address and the reminder content we generate.

These vendors are contractually required to protect your data and only use it to provide services to us. They don't have permission to use your data for their own purposes.

We use your information only to:

• Provide and maintain CalmSub services
• Send you reminders about upcoming renewals (if you enable them)
• Respond to your requests and support needs
• Improve our services (using aggregated, anonymized data where possible)

How long we keep your data: We keep your data for as long as your account is active. If you stop using CalmSub, your data remains stored until you delete your account.

How to delete your data: You can delete your account and all associated data at any time from your settings page. This action is permanent and cannot be undone. Once deleted, your subscription data, settings, and account information are removed from our systems within 30 days.

Need help? If you need assistance deleting your account or have questions about data retention, please contact our support team. We typically respond within 48 hours.

We use minimal cookies and tracking:

• Authentication cookies: Required for you to stay logged in. These are essential for the service to work.
• Server logs: We keep basic server logs (IP addresses, request timestamps) for security and debugging. These are automatically deleted after 30 days.
• Product analytics (PostHog): We use PostHog to understand how you use CalmSub and improve the product. We collect:
  • Event names (e.g., "subscription_added", "intensity_viewed")
  • Timestamps
  • User IDs (Clerk user ID - no email or name)
  • Safe metadata (e.g., template slugs, location identifiers)
  We do not collect:
  • Subscription amounts or financial data
  • Email addresses or names
  • Other personally identifiable information (PII)
  PostHog data is used solely to improve CalmSub and is not shared with third parties for advertising or other purposes. You can opt out of analytics tracking by disabling JavaScript in your browser, though this may affect app functionality.

You have the right to:

• Access your personal data (view everything we store about you)
• Correct inaccurate data (update your subscriptions, settings, etc.)
• Delete your account and data (permanent removal from our systems)
• Export your data (coming soon as a Pro feature; free users can view all data in the app)

To exercise any of these rights, use the settings page in the app or contact our support team.